Streamline internal and external customer call management experiences with built-in auto attendants, call queues, and voice-enabled channels in Teams. Optimize customer …

May 27, 2024 · In this article, we’ll cover which features to look for in a Microsoft Teams contact center, which vendors offer the best solutions, and how you can make the right choice for your …

Nov 24, 2025 · Get the certified Microsoft Teams Contact Center solution that your whole team will appreciate. Built specifically for Microsoft Teams, Landis Contact Center is natively …

Apr 22, 2025 · Explore Microsoft's three models for integrating contact centers with Teams Phone: Connect, Extend, and Unify. Learn their benefits and pitfalls in this blog post.

Empower agents with Microsoft Teams’ call center-like features and customizations tailored to meet your business needs. Transform customer engagement by uniting communication, …

Aug 12, 2025 · Teams Contact Center Certified Solutions: Microsoft partners offer certified contact center solutions built on Teams, adding advanced features like skills-based routing, …

Transform Microsoft Teams into the heart of a smarter, seamless Contact Center. With Imagicle Contact Center solutions, you get native integration, AI-powered features, and Teams-certified …

Whether you're using call queues, Teams Premium, or a certified solution, Teams can be the front line for customer interactions. This guide outlines the options and provides a framework for …

Apr 17, 2025 · This article provides an overview of how contact center solutions can be integrated with Microsoft Teams and the solution providers participating in the Microsoft Teams contact …

Jun 27, 2025 · On its own, Microsoft Teams isn’t really a “full” contact center suite, but Teams Phone does give you some of the basics. There are auto attendants for call routing with voice …