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AT&T knows telecoms don't have the best reputation: New outage guarantee aims to fix that
AT&T is trying to address one of the biggest frustrations for wireless phone and internet customers—losing service to outages and still paying for it.
AT&T's New Guarantee Promises to Compensate Users if There Are Outages
After a series of issues last year, AT&T is starting 2025 with a promise that it will be better going forward.
AT&T launches service ‘Guarantee’ that includes credits for outages
AT&T; has unveiled what it calls the “AT&T; Guarantee,” a comprehensive promise to enhance customer experience across its wireless and fiber networks, incl
AT&T introduces new guarantee to refund costs for outages
Aiming to provide a new customer experience, AT&T introduced its AT&T Guarantee, which states that if a customer loses their phone service for more than an hour, the company will refund the cost of a day’s service.
29m
AT&T offers customers bill credits for network outages with new guarantee
Called the AT&T Guarantee, the new initiative promises that users won't be billed for days when the company's network goes ...
1d
AT&T to Credit Customers After Internet Outages
Starting Thursday, individual AT&T customers and small businesses that experience a fiber outage of more than 20 minutes or a ...
FOX 10 Phoenix
1h
AT&T to offer customers bill credits for network outages
AT&T announced a new guarantee program that will see it provide billing credits to wireless and fiber customers who are ...
13h
on MSN
AT&T to credit qualifying customers after service outages: Who is eligible?
AT&T made a “bold promise” to customers on Wednesday, telling them that the company plans to issue credits to consumers who ...
21m
BOOKING PHOTO: Former AT&T employee arrested for fraud
A former AT&T employee was arrested for adding unauthorized phone and tablet lines to at least one customer’s account for commission.
SecurityWeek
2d
Critical Infrastructure Ransomware Attack Tracker Reaches 2,000 Incidents
Temple University’s Critical Infrastructure Ransomware Attacks (CIRA) database now contains over 2,000 entries.
1d
NFL Top Performers-Rushing
Saquon Barkley, PHI at LAR 11/24 (26 att., 2 TD) ...
18h
Arrest of AT&T rep highlights why it's important to always double-check what you agree to
While many customer service reps are dedicated employees who would never attempt fraud, there are bad actors, and accidents ...
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