The DoNotPay bot used evidence and light threats to convince a representative to knock $10 off an engineer's internet bill. Reading time 3 minutes If odd digital interpretations of classic movie ...

We all understand why companies want to offload their customer service to bots and hard-to-find remote “representatives” distributed all over the world: it saves money. The last resort of customer ...

Here is something that may surprise you: You can haggle with Comcast to get your monthly bill decreased. But, not everyone has the time or emotional energy to negotiate with customer service agents.

DoNotPay's chatGPT has apparently negotiated with a Comcast Corporation (NASDAQ:CMCSA) agent without any human assistance, it was reported in December 2022. What Happened: Joshua Browder, the founder ...

Opinions expressed by Entrepreneur contributors are their own. If you’ve ever dealt with a long customer service call to help fix your internet or phone service, chances are it was a grueling and ...