Microsoft has been slowly but steadily gaining share in Salesforce's key CRM-software market. Generative AI may be a new ...

Microsoft Dynamics 365 and the Power Platform has enabled organizations to streamline their operations, reduce costs, and ...

Dynamics 365 (formerly called Microsoft Dynamics 365 CRM) offers AI-powered sales services and marketing applications. These apps are all part of the greater Microsoft tech stack and can be ...

There are a variety of customer relationship management (CRM) platforms that organisations can use to vie for customers’ ...

Microsoft credited the strong growth to Azure OpenAI usage, which has doubled in the last six months, as it helps customers ...

As leading tech giants in the enterprise software industry, both Microsoft and Salesforce have been competing over their autonomous agents.

Even if a few hundred or thousand use NotebookLM in place of a CRM, it could spell trouble for the companies offering them.

Salesforce CEO Marc Benioff criticized Microsoft Corp for its artificial intelligence tools, claiming that they are overhyped and underperforming.

Microsoft faces investor caution due to rising CapEx, OpenAI drama, margin pressures, and Copilot product uncertainty. Find ...

The Dynamics 365 platform is getting a whole new set of AI agents. These agents will improve and partially automate all kinds ...

MSFT's first-quarter fiscal 2025 shines with robust Azure and Office 365 performance, amplified by surging AI Copilot ...

At its Ignite conference next month, Microsoft will let more of its users spin up autonomous AI 'agents' within Copilot ...