Whether you're working from home or want to say hello to friends and family around the globe, it's never been easier to chat face to face on your computer. Just open a web browser and there are a ...

The rigmarole and uncertainty surrounding live chat are among the top reasons why many people revert to phone calls. Session-based live chat: a function universally disliked by customers, and it’s ...

Microsoft introduced the Bot Framework on March 30, 2016, during its Build developer conference in San Francisco, way before the chatbot hype where we talk to LLMs and Agents. The Microsoft Bot ...