Anthropic's Claude Tag launched as an AI teammate inside Slack, but some Salesforce employees worry it competes directly with Slackbot and Agentforce.

Salesforce stock intrinsic value: $386.80 vs. $150.12—158% upside. Click to see why AI “SaaSpocalypse” fears may be overblown ...

The pre-packaged customer service agent can be deployed across channels to autonomously resolve customer issues $2 at a time.

Learn what Salesforce Agentforce 360 does, how its AI agents work, what it costs, and which businesses should consider or ...

Claude, Cursor, and Copilot can now create projects, log time, onboard people, and manage knowledge directly in a company's Klient PSA org — under the user's own permissions, fully auditable in ...

In a recent discussion at TDX in San Francisco, travel company Engine shared how it is succeeding with agents in a market ...

SUNNYVALE, Calif., June 23, 2026 (GLOBE NEWSWIRE) -- eGain (NASDAQ: EGAN) today announced the eGain AI Knowledge Suite for Healthcare, ...

Salesforce is purchasing Irish customer agent unicorn Fin for approximately $3.6bn, marking the latest in a series of acquisitions.

Outcome-based resolution pricing means companies pay only when the AI agent resolves an issue autonomously, without human ...

A US financial services firm has provided a useful reminder of the dangers of the encroachment of Shadow AI within the ...

The next wave of software will be AI-native, industry-specific platforms, writes guest author Richard de Silva who believes ...

Trupeer AI, the workflow knowledge layer for teams and AI agents, today announced the appointment of Raghu Subramanian as ...