Retailers are losing millions of dollars to fraud, including a case involving a Northfield-area man who’s expected to plead ...

Noir Luxury Refunds marketed itself as an expert in helping consumers get refunds from retailers. But its expertise was ...

With the rise of online retailers, there has also been an increase in consumer fraud, particularly for online marketplaces ...

If you’re going online to buy some last-minute gifts this holiday season, there’s a chance the price you pay will be influenced by what’s known as “surveillance pricing.” Some retailers are using ...

Online grocery sales are growing again, but the opportunity for retailers lies in turning digital demand into valuable in-store experiences.

Instacart had drawn criticism for testing an AI-based system that enabled retailers to charge different prices for the same ...

A popular ticket reseller apologized Monday after an error led some people to believe a popular heavy metal band was playing ...

We found retailers with buy online, pickup in store options that have last-minute shoppers covered in as little as two hours, including Sephora, Aritzia, West Elm, and more.

Local stores can keep prices competitive enough, and customer budgets remain about where they’ve been in past years.

Returned holiday goods are increasingly routed to bulk resale platforms, where small businesses and resellers snap up ...

With the rise of online shopping, many beloved home goods stores closed up shop for good. From Mervyn's to The Sharper Image, ...

Retailers can increase holiday revenue post-shipping cutoff with digital ads, local inventory, and in-store pickup to capture ...