As leading tech giants in the enterprise software industry, both Microsoft and Salesforce have been competing over their autonomous agents.

Microsoft Dynamics 365 and the Power Platform has enabled organizations to streamline their operations, reduce costs, and ...

Salesforce CEO Marc Benioff criticized Microsoft Corp for its artificial intelligence tools, claiming that they are overhyped and underperforming.

Microsoft has been slowly but steadily gaining share in Salesforce's key CRM-software market. Generative AI may be a new ...

Microsoft has been slowly but steadily gaining share in Salesforce's key CRM software market. Generative AI may be a new challenge.

Microsoft faces investor caution due to rising CapEx, OpenAI drama, margin pressures, and Copilot product uncertainty. Find ...

There are a variety of customer relationship management (CRM) platforms that organisations can use to vie for customers’ ...

GoTo Connect now integrates with leading CRM and support systems, including Bullhorn, Capsule CRM, ConnectWise, Epic CRM, Freshdesk, Freshsales, HubSpot, LaborEdge, MS Dynamics, NetSuite, Pipedrive, ...

Microsoft launches autonomous AI agents for Dynamics 365, challenging Salesforce's Agentforce in the race to dominate ...

The AI tools, some acting autonomously and others in concert with a worker, can complete tasks like researching and sorting ...

Microsoft to launch autonomous AI agents for businesses in November, streamlining enterprise functions and boosting ...

Microsoft envisions AI agents taking on responsibilities across the workplace more than ever before. It's releasing 10 fine-tuned agents as well as the ability to create your own.