Here are seven key pieces of information to keep private from AI chatbots to protect your online privacy and security.

Online spending throughout the 2024 holiday shopping season reached a record high and was driven, in part, by generative AI ...

Deep discounts motivated holiday shoppers to spend, according to Adobe’s data. For every 1% drop in the typical price, demand ...

Artificial intelligence-powered chatbots helped consumers purchase and return products during the 2024 holiday season, ...

Prior chatbots were mostly used for task-oriented functions such as helping customers track online orders or return ones that didn't meet expectations. Amazon, the king of online retail ...

Thanh Long in HCMC had to visit a brick-and-mortar store after four days of failed attempts to resolve a delayed online order and frustrating interactions with a chatbot. On Nov. 18 he had placed an ...

Online sales climbed 4 percent in the year-end buying period, as AI-powered chatbots facilitated sales and returns.

Online spending rose 8.7% during the holiday season from last year, according to data from Adobe Analytics, as deals and the use of AI-powered chatbots helped inspire purchases. Sales on retailers ...

Artificial intelligence chatbots might help, but don’t expect them to always give you the right answers. AI chatbots aim to make holiday shopping easier Skip to main content Skip to main content ...