The FTC alleged that the tax preparation company, H&R Block, unfairly advertised its online tax filing products as free when many consumers could not file for free.
The Federal Trade Commission ordered Kansas City-based H&R Block Inc. to pay $7 million to clients affected by “unlawful practices" and overhaul its customer service and adverti
H&R Block is now obligated to disclose in its "free" product advertisements either the percentage of taxpayers eligible for these products or state that most taxpayers don't qualify.
A Federal Trade Commission order requires the tax prep giant to make it easier for customers to use cheaper options.
The Federal Trade Commission finalized an order to H&R Block requiring the tax-preparation company to make changes to its practices ahead of the coming tax season and pay a $7 million fine.
The Federal Trade Commission finalized an order Wednesday requiring tax preparer H&R Block Inc. to pay a $7 million settlement and make changes ahead of the 2025 tax filing season to resolve accusations it deployed deceptive practices to coerce consumers into overpaying for its products.
The Federal Trade Commission finalized an order requiring the tax preparation company H&R Block to make a number of changes for the 2025
Key Takeaways The Federal Trade Commission fined tax prep company H&R Block $7 million, ordering it to stop advertising and customer service practices it called "unlawful."Federal regulators said H&R Block unfairly required customers looking to move to a cheaper service to contact customer service and then deleted their previously entered data
In a complaint announced in February 2024, the FTC charged that H&R Block unfairly required consumers seeking to downgrade to a cheaper H&R Block product to contact customer service, unfairly ...
Along with a $7 million fine, which will be used to “compensate consumers harmed by the company’s unlawful practices,” the FTC on Wednesday said that H&R Block must offer customers the ...
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