Total Quality Management works perfectly for all who wish to follow its principles. Created in the 1950s by Dr. W. Edwards ...

Today, Total Quality Management and Total Productive Maintenance has developed into a management system as a figure of knowledge and surrounding the inclusive set of engineering ideologies and methods ...

Proof that the premier process management program in American business has crossed over into mainstream consciousness is that a rock band in Northern Kentucky calls itself 6 Sigma. Even those who know ...

In the labyrinthine world of medical device manufacturing, process is king—but culture wears the crown. Peter Drucker's adage, “Culture eats ...