“Shared services” is a term defining an operational philosophy that involves centralizing those administrative functions of a company that were once performed in separate divisions or locations.

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A new class of shared services providers will manage a “marketplace” of offerings, meaning big changes for employees and modernization plans. The Trump administration wants to make a concerted effort ...

The shared services market is growing quickly. US and European firms are either expanding their existing shared service centers (also referred to as “Global in-house Centers” (GICs)) or building new ...

In the current economic environment, CIOs are in the crosshairs of competing demands. They are under pressure to cut IT spending even though their organizations are more reliant than ever on a growing ...

We hear a lot of talk about enterprises moving IT toward a shared-services model. That raises the question: Where do they think they're going? Roughly speaking, moving to a shared-services model means ...

Back in 2010, when I was working in IT in local government, shared services were hailed as a lifeline. Councils were facing unprecedented budget cuts, austerity was biting hard and the subsidy for ...

Companies continue to evaluate ways of increasing their operational efficiency while providing meaningful services to their internal stakeholders. These enterprises have used a variety of strategies ...

What’s beneath all the buzz about shared services? While working with the IT leadership of a large services company, I found everyone enthusiastic about the concept of shared services. Mary, the ...