It’s a frustrating but common experience: one moment you’re editing a document or checking your email on your Android phone, and the next, the Microsoft 365 app crashes, freezes, or simply won’t open.

A Microsoft account allows you to sign in to a wide range of Microsoft 365 apps and services using a single email and password. However, at times, you may encounter issues signing in to these apps.

Microsoft Authenticator not working? Follow these simple solutions to restore access to your accounts with ease.