ROCHESTER — Starting Friday, Aug. 18, Mayo Clinic will begin charging patients for some online conversations with their health care provider. "This change recognizes that the way patients are choosing ...

Rochester, Minn.-based Mayo Clinic researchers say patient portal messages have declined after the system began billing the interactions as e-visits, according to a study published in the Annals of ...

The influx of email and portal messages has continued post-pandemic, prompting some of the nation’s largest health systems over the past year to begin charging patients for certain interactions online ...

Credit: Getty Images In a survey, most providers in a large integrated health system said they accepted billing for e-visits and indicated that it took little to no effort to complete. A study ...