Cofounder and CEO of PissedConsumer, a review platform that helps consumers be heard and brands improve their customer service processes. Consumer feedback has a significant hand in shaping the public ...

Compare the true cost of DIY vs. professional reputation management, including hidden time costs, pricing models and when to hire help.

Online reputation isn’t just window dressing; it’s an integral component of success in a feedback-driven market where consumers increasingly depend on online reviews and peer recommendations when ...

Your online reputation is what users can learn about your brand within a few seconds. But today, it’s not only about what users might think. We also need to care about AI. Generative AI has become a ...

The perception of a brand can greatly impact its success or failure. To effectively manage and maintain a positive brand reputation, businesses rely on advanced tools and strategies. Among these tools ...

(Ad) Every business owner knows that their online reputation is one of their most valuable assets. It is also an asset that can be easily damaged. So how can you safeguard your reputation and ensure ...

(Ad) The recent pandemic had many of us spending much more time close to home, and we often got to know our neighborhood businesses better. Supporting local businesses like the pizza shop down the ...