For decades, public managers and CIOs have spoken of “managing change.” They designed workshops, built communication plans and rolled out initiatives with clearly defined beginnings, middles and ends.

Managing change effectively doesn’t eliminate background conversations; rather, it surfaces those conversations. Ambivalence ...

As Microsoft 365 Copilot continues to make its way into enterprise workflows, IT leaders are being asked to go beyond simply enabling access--they're being tasked with ensuring responsible use, ...

Change is hard. Whether it’s a personal change, a business transformation due to a new technology rollout, or a shift in company culture, most people tend to resist change, even when it’s beneficial.

Change management addresses the human side of technology implementations. While technology can be incredibly beneficial, its effectiveness ultimately relies on the individuals using it. You could buy ...

“If ever there is a misnomer, it’s change management. It rarely causes change—and it’s almost always mismanaged.” That’s how Phil Gilbert, former head of design at IBM, opens his new book Irresistible ...

In every sector, including higher education, change has become the defining condition of professional life. Budgets shift, opportunities change, teams reorganize and expectations evolve faster than ...

Management is often painted as a discipline of strategy, efficiency and resource allocation. Leadership, in this view, is largely about positioning people effectively—much like moving pieces on a ...