• The way your company treats the people (employees, vendors, subcontractors) whose job it is to take care of these customers. The only thing left to add to this definition is that the measure of your ...

Everyone has jumped on the corporate culture bandwagon. For some new converts, they like to espouse corporate culture as a recent discovery, or a new-fangled approach for compliance programs. The ...

This post is addressed to the folks on U.S. Vice President Kamala Harris’ staff. During the recent 2023 Essence Festival of Culture, the Vice President was asked how she defined “culture.” Here is her ...

Brands are built on the definition of a company’s mission and values. The same goes for that organization’s culture. To be successful, the culture needs to have alignment with the brand itself, but in ...

The concept of a workplace culture encompasses many different characteristics of a business. Culture has visible components in the way that a business looks and how employees dress, but it really ...

Peter Drucker famously said that culture eats strategy for lunch. I believe a healthy culture would invite strategy to lunch, engage with intent to learn and grow during lunch, and then pick up the ...

I have an issue with “company culture” discussions. The popular definition of “company culture” is how many ping-pong tables you have, how many beer garden outings you take as a team, how comfortable ...

Editor's Note: Carolyn Hendrickson, founding partner of Tandem Group, will be presenting at the 2021 Manufacturing &Technology Show, along with Richard F. Dauch, advisor to BorgWarner and former CEO ...