Strong emotions are inevitable in a stressful work world. And it can be difficult to control emotions—especially in tense situations at work. Maybe you’ve been so frustrated with a colleague that you ...
DEAR READER: It’s not a question of if, but when, your emotions emerge, how can you keep calm and carry on? If you’ve ever lost control of your emotions at work, you’re not alone. According to an ...
In today’s high-pressure workplaces, emotions are omnipresent—from quiet frustration over a missed deadline to visible tension during a difficult meeting. Often, these emotional undercurrents stem not ...
Your emotions at work aren’t fixed, even when they feel completely overwhelming during high-pressure situations. We can change them (with some effort and practice) to improve our performance, enhance ...
Forbes contributors publish independent expert analyses and insights. Lucy Paulise is executive coach and author of Timebox, based in Texas. Emotional regulation is an executive function, the brain’s ...
Despite decades of research proving their value at work, emotions remain one of the most undervalued—and misunderstood—resources available to leaders. Too many leaders still believe that emotions ...
A conversation with Michigan Ross’s Lindy Greer and Christina Bradley on handling uncomfortable situations. Many managers don’t know what to say when a team member appears angry, frustrated, or sad.
Emotional intelligence (EI) is the ability to recognize, understand, and manage your own and other’s emotions. People who are high in EI tend to have more satisfying personal and professional ...
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Emotional intelligence at work

Have you ever worked for a boss who is highly emotional and high-strung all the time? It’s as if every moment were a crisis. One person complained: “My boss is so emotional, their annual performance ...