[url=http://arstechnica.com/civis/viewtopic.php?p=28979715#p28979715:3g8q3ul1 said: UnnDunn[/url]":3g8q3ul1]Maybe Comcast should focus on improving its existing ...

Comcast can't decide if it wants to serve its customers or to be less than open with them in the pursuit of greater profits. One on hand, the company has committed a huge amount of resources to ...

One solution to the tech talent shortage: Companies, train your own software engineers. For six months last year, Center City-based telecomms giant Comcast piloted a program intending to train its ...

To be fair, it’s more of a nonservice issue that has the cable and internet company’s customers (and maybe the FCC) angry. Comcast (CMCSA) keeps stumbling from customer-service scandals to pricing ...

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Yesterday, Hair Balls coughed up a horror story involving a not-very-awesome customer service experience at the hands of Comcast. So did the readers in the comments section of the blog as well as on ...