The latest reported Comcast customer service scandal reads like a bad joke in an ongoing tragicomedy: A man's house burns down on April Fools' Day, and attempts to cancel Comcast service at the ...
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Comcast can't decide if it wants to serve its customers or to be less than open with them in the pursuit of greater profits. One on hand, the company has committed a huge amount of resources to ...
Yesterday, Hair Balls coughed up a horror story involving a not-very-awesome customer service experience at the hands of Comcast. So did the readers in the comments section of the blog as well as on ...
Forbes contributors publish independent expert analyses and insights. I write about diversity and inclusion in the realm of disabilities. Today, on International Day of Disabled Persons, Comcast and ...
PHILADELPHIA--(BUSINESS WIRE)--Comcast and Connect Direct, a subsidiary of Communication Service for the Deaf (CSD), today launched customer service support via American Sign Language (ASL) for ...
Christopher Elliott, the journalist who broke the story about the Comcast-"A**hole Brown" customer service debacle, writes that more customers are coming forth with similar stories. On his blog ...
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