Based on their intuition of how human agents reason while responding to customers, researchers at Capital One developed a ...

Aparna Sinha is a senior vice president at the Tysons Corner-headquartered Capital One, where she’s leading AI and machine learning product development.Based in Silicon Valley, she’s been at the ...

The move to conversational AI allows humans to talk as they normally would. Ken Dodelin, Capital One VP Conversational AI Product Development, says it’s a move to teaching machines to talk like ...

Prem Natarajan's move from Amazon to Capital One was based on an appreciation of the latter's well earned reputation as a data and AI innovator, which he now helps drive.

Dugal emphasized how crucial a role talent development is in any AI initiative throughout his discussion at VB Transform. To build and grow a strong AI-capable workforce, Capital One focuses on ...

JPMorgan Chase and Capital One are far more mature in the development and use of artificial intelligence than their peers, according to a new report. Research and analysis firm Evident assessed the AI ...

U.S. Bancorp in Minneapolis has appointed a former Capital One Financial executive to lead its artificial intelligence efforts. Tanushree Luke will serve as the head of AI at the company's U.S. Bank ...